Training & Development at Malik Security Services

Elevate Your Career with the Malik Training Academy

At Malik Security Services, we understand that well-trained and motivated employees are the cornerstone of service excellence. Our in-house training division, the Malik Training Academy, exemplifies our commitment to the professional development of our team.

Accredited Training Programs

The Malik Training Academy is a Registered Training Organisation (RTO 110044), enabling us to offer the BSB40250 Certificate IV in Leadership and Management as part of our succession planning pathway for Supervisors and Managers. Maintaining our registration as an approved training provider allows our employees to undertake an accredited management program, benefiting those in Supervisory or Management positions. This program is facilitated internally for selected Supervisors and Managers, ensuring the highest standard of service for our clients.

In addition, we facilitate various units of competency to meet contractual requirements within our Strategic Medical and Rescue division.

Customized Training Solutions

Malik Security’s award-winning training services, expert facilitators, and strong presence in the security industry allow us to deliver non-accredited training tailored to our clients’ specific needs. Our robust online Learning Content Management System (LCMS) and E-Learning Platform provide flexibility and functionality, maximizing learning outcomes for participants and clients.

Training can be delivered on-site, online, or through a hybrid approach, depending on the content and client requirements. We develop our training packages in close consultation with relevant personnel from each organization to ensure all specific needs are met.

Our training programs have received excellent feedback in the following areas:

  • Emergency response
  • Customer service
  • Armed robbery
  • Suspicious packages
  • Holding techniques/physical intervention
  • Disengagement
  • Loss prevention
  • Conflict resolution
  • Dealing with aggressive persons
  • Incident reporting
  • Hazard identification and risk assessment
  • OH&S, including responsibilities
  • Equal Employment Opportunity – discrimination and harassment
  • Supervisor training
  • Management skills – leadership and performance management

Training extends beyond security and guarding work. The Malik Security Training Academy can also develop programs for personnel in other areas, such as concierge services.

E-Learning Excellence

Our comprehensive and interactive LCMS and E-Learning Platform provide an efficient, effective, and consistent training solution for staff across Australia. Nominated in 2014 for the Australian HR Awards – Best Use of Technology, our system is fully customizable, allowing us to develop contextualized e-Learning modules tailored to client, site, and competency-specific solutions.

This system enables us to generate comprehensive reports and real-time data, offering transparency and effective management of our investment in learning and development. The LCMS and E-Learning Platform ensure full-cycle control of organizational-wide learning and development needs, aligning with the company’s and our clients’ requirements.

We regularly publish new courses to meet the demands of our employees, who value the system for their professional development. Currently, our library boasts over 380 modules.

Complaints & Appeals

The Malik Training Academy is committed to providing a fair complaint and appeals process. To view our policy or contact us, please click on the relevant button below.

Training & Development